Last updated: January 24, 2026
These Terms of Use (“Terms”) form a legally binding agreement between you and Mojo (“Mojo,” “we,” “us,” or “our”) governing your access to and use of the Mojo platform, including our booking, waitlist, membership, attendance, messaging, invoicing, and integration features (collectively, the “Service”). The Service is designed for Pilates, yoga, fitness, and wellness studios—along with solo instructors and personal trainers—to manage their schedules and client relationships across mobile and desktop devices.
By registering for, accessing, or using the Service (including any free trial), you agree to these Terms. If you are using the Service on behalf of a business entity, you represent that you have authority to bind that entity, and “you” or “Customer” refers to that entity. If you do not agree, you must not use the Service.
You must be at least 18 years old and legally capable of entering into contracts to create an Account. You agree to provide accurate, current, and complete information and to keep that information up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your Account. Notify us immediately at hey@usemojo.app if you suspect unauthorized access.
You are responsible for the actions and omissions of all Authorized Users and for ensuring their compliance with these Terms.
The Service enables studios to publish class schedules, manage reformer, mat, and private sessions, operate waitlists, send reminders, sell memberships or class packs, sync calendars, and capture attendance. Features include, without limitation:
We may update, improve, or discontinue features from time to time. Beta or early-access features may be subject to additional terms and are provided “as is.”
Mojo does not guarantee booking volume, attendance rates, revenue, or business outcomes.
The Service is provided for administrative and scheduling purposes only. Mojo does not provide medical, health, fitness, legal, tax, or professional advice, and does not evaluate the suitability, safety, or legality of any class, program, instruction, or recommendation offered by Customers.
Customers are solely responsible for determining whether their services, communications, and programs are appropriate for their End Clients, including obtaining any required waivers, disclosures, or medical clearances.
You must use the Service in compliance with applicable laws, studio licensing requirements, payment-card rules, and industry standards. Without limitation, you agree not to:
You are solely responsible for (a) the accuracy of schedules, pricing, or inventory you publish; (b) obtaining any necessary health, licensing, or employment approvals; (c) securing the consent of End Clients to receive communications or to have their data processed through Mojo; and (d) ensuring your use of reminders, waitlists, and messaging complies with privacy, consumer, and marketing regulations, including GDPR where applicable.
Mojo offers a 15-day free trial followed by subscription plans currently published on usemojo.app (for example, €9/month for the first instructor and €5/month per additional staff member). Fees are billed in advance on a recurring basis unless otherwise stated during checkout. Taxes, payment processor fees, or bank charges are your responsibility.
By providing payment information, you authorize Mojo and its payment partners to charge the applicable fees to your selected payment method on a recurring basis until you cancel. You may cancel at any time via the billing settings in your Account; cancellations take effect at the end of the current billing period. We may change pricing upon at least 15 days' notice, which may be delivered via email or in-product notification. Unpaid or overdue amounts may result in suspension or termination of access.
Mojo is not a party to any transaction between you and your End Clients. You control class capacity, waitlist policies, refunds, cancellations, and membership terms, and you remain liable for honoring them. When you send communications (including automated reminders, confirmations, or marketing emails), you instruct Mojo to send such messages on your behalf. You represent that each communication complies with applicable law, that you have secured the necessary consents, and that you will promptly honor opt-out requests.
For the avoidance of doubt, this includes any payments initiated through Third-Party Payment Links as described in Section 6A.
The Service may allow you to include links to third-party payment providers (including Stripe) in booking pages, emails, or other communications sent through Mojo (each, a “Third-Party Payment Link”).
Mojo does not process payments, act as a merchant of record, store payment credentials, or otherwise participate in payment transactions initiated through Third-Party Payment Links. Any such transactions are conducted solely between you and your End Clients, under your own terms and policies.
You are solely responsible for all aspects of payments made via Third-Party Payment Links, including pricing accuracy, taxes, refunds, cancellations, chargebacks, disputes, receipts, and compliance with applicable laws and payment-network rules. Mojo has no obligation to monitor, verify, enforce, or intervene in any transaction conducted through these links.
Mojo is not a party to, and disclaims all liability arising from or related to, any transaction initiated through a Third-Party Payment Link. Any questions, claims, or disputes regarding a payment must be resolved directly between you and the End Client or the applicable payment provider.
Certain features rely on third parties, including but not limited to Stripe (payments), SmartBill (invoicing), Google (calendar synchronization), email or SMS providers, and marketing platforms such as Mailchimp. Use of those services is subject to their own terms and privacy policies. Mojo does not control third-party services and is not liable for their acts or omissions. You authorize us to share the necessary data with those providers to deliver the integrations you enable.
Without limiting the foregoing, Mojo does not assume responsibility for payment processing, settlement, refunds, disputes, or chargebacks handled by third-party payment providers.
You retain ownership of Customer Content and Client Data. You grant Mojo a worldwide, non-exclusive, royalty-free license to host, copy, display, transmit, and process such content solely to operate, support, and improve the Service. You also grant Mojo the right to use anonymized or aggregated data that does not identify you or your End Clients for analytics, benchmarking, and product improvement.
You are responsible for securing and backing up your Customer Content. If an End Client requests access, correction, or deletion of their personal data, you must fulfill the request, and Mojo will provide reasonable assistance per our Privacy Policy.
The Service, including all software, interfaces, templates, branding, and documentation, is owned by Mojo or its licensors and is protected by intellectual property laws. Except for the limited right to use the Service described in these Terms, no licenses or rights are granted. You may not remove proprietary notices, resell access, or create derivative works without prior written consent.
Each party agrees to keep confidential the non-public information received from the other party and to use it only for the purposes contemplated in these Terms. Mojo implements administrative, technical, and organizational safeguards appropriate to the nature of the data we process, recognizing that no online service can be guaranteed error-free or uninterrupted.
We aim to provide reliable access, including support via email or chat, typically within a few hours during European business days and most weekends. Planned maintenance will be communicated when feasible. We may add, modify, or discontinue features and will provide notice when changes materially reduce core functionality. Continued use after changes constitute acceptance.
Mojo will not be liable for any failure or delay in performance resulting from events beyond its reasonable control, including but not limited to internet outages, third-party service failures, acts of government, labor disputes, natural disasters, or force majeure events.
The Service is provided “as is” and “as available.” To the maximum extent permitted by law, Mojo disclaims all warranties, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Service will meet your requirements, operate without interruption, be error-free, or result in increased bookings or revenue.
To the fullest extent permitted by law, Mojo's total aggregate liability arising out of or relating to the Service or these Terms is limited to the fees you paid to Mojo during the twelve (12) months immediately preceding the event giving rise to the claim. We are not liable for any consequential, incidental, indirect, punitive, special, or exemplary damages, including lost profits or data, even if informed of the possibility of such damages. These limitations apply regardless of the theory of liability and even if any limited remedy fails of its essential purpose.
You agree to indemnify, defend, and hold harmless Mojo and its officers, directors, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to (a) your Customer Content or Client Data; (b) your use of the Service in violation of these Terms or applicable law; (c) your interactions with End Clients; or (d) any allegation that our use of Customer Content as permitted herein infringes or misappropriates a third party's rights.
This indemnity includes claims arising from payments, refunds, disputes, or chargebacks involving End Clients, including those initiated through Third-Party Payment Links.
Either party may terminate these Terms upon written notice if the other party materially breaches them and fails to cure within 10 days of receiving notice. We may suspend or terminate access immediately if we reasonably believe your use poses a security risk, violates law, or could adversely impact other customers. Upon termination, your right to access the Service ceases, and you must promptly export any data you wish to retain. Certain sections—such as intellectual property, confidentiality, payment obligations, disclaimers, limitations, indemnities, and governing law—survive termination.
Unless otherwise required by law, Mojo may delete Customer Content and Client Data within a reasonable period following termination. It is your responsibility to export any data prior to termination or account closure.
These Terms are governed by the laws of Romania, without regard to its conflict-of-law principles. The competent courts located in Bucharest, Romania shall have exclusive jurisdiction over all disputes arising out of or relating to the Service or these Terms. Before filing a claim, the parties agree to attempt in good faith to resolve the dispute through negotiations for at least 30 days.
Nothing in this section limits any mandatory consumer protection rights that may apply to End Clients under applicable law.
To the extent permitted by applicable law, you agree that any dispute, claim, or proceeding arising out of or relating to the Service or these Terms will be brought on an individual basis and not as part of a class, collective, representative, or consolidated action.
Nothing in this section limits any rights that cannot be waived under applicable consumer protection or procedural laws.
These Terms constitute the entire agreement between you and Mojo regarding the Service and supersede all prior agreements. If any provision is held unenforceable, the remaining provisions remain in full force. You may not assign or transfer these Terms without our prior written consent, and any attempted assignment without consent is void. Mojo may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets. Our failure to enforce any right is not a waiver of that right. Notices will be deemed delivered when sent to the email address associated with your Account or posted within the Service.
Unless you notify Mojo otherwise in writing, you grant Mojo a non-exclusive, royalty-free, revocable license to use your business name, logo, and a brief description of your use of the Service for marketing, promotional, and customer reference purposes, including on our website and sales materials.
You may opt out of this permission at any time by contacting hey@usemojo.app, and Mojo will promptly honor such request.
Questions about these Terms or the Service may be sent to hey@usemojo.app. We welcome feedback and may use it without obligation, provided it does not include your confidential information.
