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Automated email reminders

Give tomorrow's confirmed clients the details they need.

Mojo checks confirmed bookings for the following day, skips waitlisted and cancelled clients, and sends each eligible client a branded email with the session details, your studio note, and an .ics calendar file.

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Free for 15 days with no credit card required, then €10/month.

Delivered reminder

A real Mojo reminder email for a confirmed Reformer Flow booking with session details and the studio note
All features

Eligibility and delivery

The reminder follows the confirmed booking.

The workflow is automatic, but its boundaries stay clear.

See how client calendar copies work →
  1. 1

    The studio enables reminder emails

    The owner controls reminder delivery from the business notification settings and can add one reusable email note.

  2. 2

    The client has a confirmed booking

    Only confirmed attendances are eligible. In-review, waitlisted, cancelled, attended, and no-show records are not selected by the reminder job.

  3. 3

    The session is scheduled for the following day

    Mojo repeatedly checks the next calendar day during its scheduled delivery window and selects eligible bookings that have not been marked reminded.

  4. 4

    The email is delivered and marked

    The client receives the session details and event.ics attachment. Once marked sent, that attendance is excluded from later routine checks.

Reminder delivery is email-only today. The sent timestamp prevents routine repeat selection; it is not a promise of exactly-once delivery by every email provider.

Owner control

Turn reminders on once. Keep the studio note useful.

The business setting controls eligibility for the automatic job. The same reusable note appears in reminder and supported booking-status emails.

See group-session booking states →
The Mojo notification settings with reminder emails enabled and an additional studio note
The real Mojo notification settings with reminders enabled and one reusable studio note.
  1. 01

    Choose whether reminders run

    The owner can enable or disable automatic reminder emails for the business.

  2. 02

    Write one practical note

    Add arrival guidance, preparation details, or equipment instructions without rewriting every session.

  3. 03

    Keep delivery separate from attendance

    The reminder helps the client prepare; the studio still records attendance from the session roster.

From a studio instructor

The best reminder workflow is the one the team does not rebuild each day.

“

Our no-show rate dropped dramatically once we set up automatic reminders. It just runs.

Olivia Green Lead Instructor, Riverlight Yoga Studio (London)

Before you rely on it

Automated reminder questions

Who receives an automated reminder email? +
A client is eligible when their booking is confirmed, the session falls on the following calendar day, the business has reminders enabled, and that attendance has not already been marked reminded.
Do waitlisted or cancelled clients receive reminders? +
No. The reminder job selects confirmed attendances only. Waitlisted, cancelled, in-review, attended, no-show, and expired records are not selected.
What does the reminder contain? +
The email contains the session title, date and time, the studio's reusable email note when one is present, and an event.ics calendar attachment.
Can I customize every reminder separately? +
Not today. The owner can set one reusable studio note in Business Settings. Mojo combines that note with the real title and time of each eligible session.
Can the same client receive a duplicate reminder? +
After a reminder is sent, Mojo records a sent timestamp and excludes that attendance from later routine checks. That avoids routine repeat selection, but it does not claim exactly-once delivery across every external email-provider failure.
Does Mojo send SMS reminders? +
No. Automated reminders are sent by email today. SMS is not a current reminder channel.

Try it with tomorrow's schedule

Let the confirmed booking carry its own follow-up.

Add a real session, enable reminder emails, and give clients the details they need before they arrive.

Start free trial

15 days free. No credit card required. €10/month after trial.

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